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Community Manager

Job Zone 2 - Some preparation needed

Compare to another career

Builds and manages an online or in-person community around a brand or product, moderating discussions, organizing engagement, and serving as the voice between the company and its audience.

Pay & job outlook

We don't have national pay or outlook data for this role yet.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills
Active ListeningSocial PerceptivenessSpeakingService OrientationWritingTime ManagementCoordinationPersuasionJudgment and Decision Making
Top knowledge areas
Communications and MediaCustomer and Personal ServiceSales and Marketing
Core tasks

• Moderate community spaces, resolving conflicts and enforcing community guidelines.

• Create and schedule content to keep members engaged and informed.

• Respond to member questions and feedback across community channels.

• Organize events, AMAs, or programs that strengthen the community's connection to the brand.

Frequently asked questions

What education is typically required for Community Manager?

Typical entry-level education: Job Zone 2 - Some preparation needed.