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Reservation and Transportation Ticket Agents and Travel Clerks

Job Zone 2 - Some preparation needed

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Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Pay & job outlook

Median pay: $44,390/yr (U.S. national, May 2025)

$32,140$78,150

Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.

Job outlook: +2.8% projected growth, 2024–2034 — about as fast as average.

About 14,400 openings per year, on average, over the decade.

Typical entry-level education: High school diploma or equivalent.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills
Active ListeningService OrientationSpeakingSocial PerceptivenessReading ComprehensionCritical ThinkingPersuasionCoordinationWritingJudgment and Decision Making
Top knowledge areas
Customer and Personal ServiceEnglish LanguageComputers and ElectronicsPublic Safety and SecurityTransportationGeographyPsychologyForeign Language
Core tasks

• Examine passenger documentation to determine destinations and to assign boarding passes.

• Trace lost, delayed, or misdirected baggage for customers.

• Check baggage and cargo and direct passengers to designated locations for loading.

• Provide boarding or disembarking assistance to passengers needing special assistance.

• Confer with customers to determine their service requirements and travel preferences.

• Announce arrival and departure information, using public address systems.

• Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.

• Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.

Frequently asked questions

What's the median pay for Reservation and Transportation Ticket Agents and Travel Clerks?

The median pay for Reservation and Transportation Ticket Agents and Travel Clerks is $44,390 per year, per the U.S. Bureau of Labor Statistics.

What's the job outlook for Reservation and Transportation Ticket Agents and Travel Clerks?

Employment for Reservation and Transportation Ticket Agents and Travel Clerks is projected to change +2.8% from 2024 to 2034 - about as fast as average.

What education is typically required for Reservation and Transportation Ticket Agents and Travel Clerks?

Typical entry-level education: High school diploma or equivalent.

How many job openings are there each year for Reservation and Transportation Ticket Agents and Travel Clerks?

About 14,400 openings per year, on average, over the decade.