Receptionists and Information Clerks
Job Zone 2 - Some preparation needed
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Median pay: $38,010/yr (U.S. national, May 2025)
Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.
Job outlook: 0% projected growth, 2024–2034 — slower than average.
About 128,500 openings per year, on average, over the decade.
Typical entry-level education: High school diploma or equivalent.
Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
What's the median pay for Receptionists and Information Clerks?
The median pay for Receptionists and Information Clerks is $38,010 per year, per the U.S. Bureau of Labor Statistics.
What's the job outlook for Receptionists and Information Clerks?
Employment for Receptionists and Information Clerks is projected to change 0% from 2024 to 2034 - slower than average.
What education is typically required for Receptionists and Information Clerks?
Typical entry-level education: High school diploma or equivalent.
How many job openings are there each year for Receptionists and Information Clerks?
About 128,500 openings per year, on average, over the decade.