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Interviewers, Except Eligibility and Loan

Job Zone 3 - Medium preparation needed

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Pay & job outlook

Median pay: $45,920/yr (U.S. national, May 2025)

$33,900$62,810

Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.

Job outlook: -11.6% projected growth, 20242034 — declining.

About 15,800 openings per year, on average, over the decade.

Typical entry-level education: High school diploma or equivalent.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills
Active ListeningSpeakingReading ComprehensionSocial PerceptivenessCritical ThinkingTime ManagementWritingService OrientationComplex Problem SolvingMonitoring
Top knowledge areas
Customer and Personal ServiceEnglish LanguageAdministrativeComputers and ElectronicsMathematicsAdministration and ManagementCommunications and MediaPersonnel and Human Resources
Core tasks

Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.

Identify and report problems in obtaining valid data.

Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.

Review data obtained from interview for completeness and accuracy.

Compile, record, and code results or data from interview or survey, using computer or specified form.

Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.

Assist individuals in filling out applications or questionnaires.

Frequently asked questions

What's the median pay for Interviewers, Except Eligibility and Loan?

The median pay for Interviewers, Except Eligibility and Loan is $45,920 per year, per the U.S. Bureau of Labor Statistics.

What's the job outlook for Interviewers, Except Eligibility and Loan?

Employment for Interviewers, Except Eligibility and Loan is projected to change -11.6% from 2024 to 2034 - declining.

What education is typically required for Interviewers, Except Eligibility and Loan?

Typical entry-level education: High school diploma or equivalent.

How many job openings are there each year for Interviewers, Except Eligibility and Loan?

About 15,800 openings per year, on average, over the decade.