First-Line Supervisors of Office and Administrative Support Workers
Job Zone 3 - Medium preparation needed
Directly supervise and coordinate the activities of clerical and administrative support workers.
Median pay: $69,500/yr (U.S. national, May 2025)
Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.
Job outlook: -0.3% projected growth, 2024–2034 — declining.
About 144,500 openings per year, on average, over the decade.
Typical entry-level education: High school diploma or equivalent.
Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Recruit, interview, and select employees.
• Interpret and communicate work procedures and company policies to staff.
What's the median pay for First-Line Supervisors of Office and Administrative Support Workers?
The median pay for First-Line Supervisors of Office and Administrative Support Workers is $69,500 per year, per the U.S. Bureau of Labor Statistics.
What's the job outlook for First-Line Supervisors of Office and Administrative Support Workers?
Employment for First-Line Supervisors of Office and Administrative Support Workers is projected to change -0.3% from 2024 to 2034 - declining.
What education is typically required for First-Line Supervisors of Office and Administrative Support Workers?
Typical entry-level education: High school diploma or equivalent.
How many job openings are there each year for First-Line Supervisors of Office and Administrative Support Workers?
About 144,500 openings per year, on average, over the decade.