First-Line Supervisors of Retail Sales Workers
Job Zone 2 - Some preparation needed
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Median pay: $48,520/yr (U.S. national, May 2025)
Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.
Job outlook: -5% projected growth, 2024–2034 — declining.
About 125,100 openings per year, on average, over the decade.
Typical entry-level education: High school diploma or equivalent.
Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Keep records of purchases, sales, and requisitions.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
What's the median pay for First-Line Supervisors of Retail Sales Workers?
The median pay for First-Line Supervisors of Retail Sales Workers is $48,520 per year, per the U.S. Bureau of Labor Statistics.
What's the job outlook for First-Line Supervisors of Retail Sales Workers?
Employment for First-Line Supervisors of Retail Sales Workers is projected to change -5% from 2024 to 2034 - declining.
What education is typically required for First-Line Supervisors of Retail Sales Workers?
Typical entry-level education: High school diploma or equivalent.
How many job openings are there each year for First-Line Supervisors of Retail Sales Workers?
About 125,100 openings per year, on average, over the decade.