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Ushers, Lobby Attendants, and Ticket Takers

Job Zone 2 - Some preparation needed

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Pay & job outlook

Median pay: $32,910/yr (U.S. national, May 2025)

$23,560$42,470

Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.

Job outlook: +1.2% projected growth, 20242034 — about as fast as average.

About 30,800 openings per year, on average, over the decade.

Typical entry-level education: No formal educational credential.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills
Social PerceptivenessSpeakingService OrientationActive ListeningCoordinationNegotiationPersuasionCritical ThinkingReading ComprehensionMonitoring
Top knowledge areas
Customer and Personal ServiceEnglish LanguagePublic Safety and SecurityCommunications and MediaSales and MarketingAdministration and ManagementComputers and ElectronicsEducation and Training
Core tasks

Greet patrons attending entertainment events.

Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

Clean facilities.

Settle seating disputes or help solve other customer concerns.

Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

Provide assistance with patrons' special needs, such as helping those with wheelchairs.

Guide patrons to exits or provide other instructions or assistance in case of emergency.

Refuse admittance to undesirable persons or persons without tickets or passes.

Frequently asked questions

What's the median pay for Ushers, Lobby Attendants, and Ticket Takers?

The median pay for Ushers, Lobby Attendants, and Ticket Takers is $32,910 per year, per the U.S. Bureau of Labor Statistics.

What's the job outlook for Ushers, Lobby Attendants, and Ticket Takers?

Employment for Ushers, Lobby Attendants, and Ticket Takers is projected to change +1.2% from 2024 to 2034 - about as fast as average.

What education is typically required for Ushers, Lobby Attendants, and Ticket Takers?

Typical entry-level education: No formal educational credential.

How many job openings are there each year for Ushers, Lobby Attendants, and Ticket Takers?

About 30,800 openings per year, on average, over the decade.