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First-Line Supervisors of Personal Service Workers

Job Zone 3 - Medium preparation needed

Supervise and coordinate activities of personal service workers.

Pay & job outlook

Median pay: $48,590/yr (U.S. national, May 2025)

$34,010$75,330

Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.

Job outlook: +6.7% projected growth, 20242034 — faster than average.

About 16,300 openings per year, on average, over the decade.

Typical entry-level education: High school diploma or equivalent.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills
Critical ThinkingActive ListeningCoordinationManagement of Personnel ResourcesSocial PerceptivenessTime ManagementSpeakingReading ComprehensionService OrientationPersuasion
Top knowledge areas
Customer and Personal ServiceEnglish LanguageAdministration and ManagementPublic Safety and SecurityPsychologyPersonnel and Human ResourcesEducation and TrainingAdministrative
Core tasks

Train workers in proper operational procedures and functions and explain company policies.

Meet with managers or other supervisors to stay informed of changes affecting operations.

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

Recruit and hire staff members.

Resolve customer complaints regarding worker performance or services rendered.

Take disciplinary action to address performance problems.

Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

Investigate employee complaints and resolve problems following management rules and regulations.

Frequently asked questions

What's the median pay for First-Line Supervisors of Personal Service Workers?

The median pay for First-Line Supervisors of Personal Service Workers is $48,590 per year, per the U.S. Bureau of Labor Statistics.

What's the job outlook for First-Line Supervisors of Personal Service Workers?

Employment for First-Line Supervisors of Personal Service Workers is projected to change +6.7% from 2024 to 2034 - faster than average.

What education is typically required for First-Line Supervisors of Personal Service Workers?

Typical entry-level education: High school diploma or equivalent.

How many job openings are there each year for First-Line Supervisors of Personal Service Workers?

About 16,300 openings per year, on average, over the decade.