Patient Representatives
Job Zone 3 - Medium preparation needed
Assist patients in obtaining services, understanding policies and making health care decisions.
Median pay: $50,290/yr (U.S. national, May 2025)
Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.
Job outlook: +5.2% projected growth, 2024–2034 — faster than average.
About 13,600 openings per year, on average, over the decade.
Typical entry-level education: Postsecondary nondegree award.
Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.
• Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
• Interview patients or their representatives to identify problems relating to care.
• Refer patients to appropriate health care services or resources.
• Maintain knowledge of community services and resources available to patients.
• Explain policies, procedures, or services to patients using medical or administrative knowledge.
• Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
• Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
• Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
What's the median pay for Patient Representatives?
The median pay for Patient Representatives is $50,290 per year, per the U.S. Bureau of Labor Statistics.
What's the job outlook for Patient Representatives?
Employment for Patient Representatives is projected to change +5.2% from 2024 to 2034 - faster than average.
What education is typically required for Patient Representatives?
Typical entry-level education: Postsecondary nondegree award.
How many job openings are there each year for Patient Representatives?
About 13,600 openings per year, on average, over the decade.