Computer Network Support Specialists

Job Zone 4 - Considerable preparation needed

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Pay & job outlook

Median pay: $76,220/yr (U.S. national, May 2025)

$47,120$127,780

Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.

Job outlook: +1.8% projected growth, 2024–2034 — about as fast as average.

About 9,600 openings per year, on average, over the decade.

Typical entry-level education: Associate's degree.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills

Critical ThinkingActive ListeningJudgment and Decision MakingReading ComprehensionSpeakingComplex Problem SolvingMonitoringActive LearningTroubleshootingSystems Analysis

Top knowledge areas

Computers and ElectronicsTelecommunicationsCustomer and Personal ServiceEngineering and TechnologyEnglish LanguageAdministration and ManagementCommunications and MediaEducation and Training

Core tasks

• Back up network data.

• Configure security settings or access permissions for groups or individuals.

• Analyze and report computer network security breaches or attempted breaches.

• Identify the causes of networking problems, using diagnostic testing software and equipment.

• Document network support activities.

• Configure wide area network (WAN) or local area network (LAN) routers or related equipment.

• Install network software, including security or firewall software.

• Troubleshoot network or connectivity problems for users or user groups.

Frequently asked questions

What's the median pay for Computer Network Support Specialists?

The median pay for Computer Network Support Specialists is $76,220 per year, per the U.S. Bureau of Labor Statistics.

What's the job outlook for Computer Network Support Specialists?

Employment for Computer Network Support Specialists is projected to change +1.8% from 2024 to 2034 - about as fast as average.

What education is typically required for Computer Network Support Specialists?

Typical entry-level education: Associate's degree.

How many job openings are there each year for Computer Network Support Specialists?

About 9,600 openings per year, on average, over the decade.