Claims Adjusters, Examiners, and Investigators
Job Zone 4 - Considerable preparation needed
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Median pay: $78,000/yr (U.S. national, May 2025)
Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.
Job outlook: -5.1% projected growth, 2024–2034 — declining.
About 21,100 openings per year, on average, over the decade.
Typical entry-level education: High school diploma or equivalent.
Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.
• Examine claims forms and other records to determine insurance coverage.
• Analyze information gathered by investigation and report findings and recommendations.
• Pay and process claims within designated authority level.
• Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
• Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
• Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
• Investigate and assess damage to property and create or review property damage estimates.
• Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
What's the median pay for Claims Adjusters, Examiners, and Investigators?
The median pay for Claims Adjusters, Examiners, and Investigators is $78,000 per year, per the U.S. Bureau of Labor Statistics.
What's the job outlook for Claims Adjusters, Examiners, and Investigators?
Employment for Claims Adjusters, Examiners, and Investigators is projected to change -5.1% from 2024 to 2034 - declining.
What education is typically required for Claims Adjusters, Examiners, and Investigators?
Typical entry-level education: High school diploma or equivalent.
How many job openings are there each year for Claims Adjusters, Examiners, and Investigators?
About 21,100 openings per year, on average, over the decade.