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Social and Community Service Managers

Job Zone 4 - Considerable preparation needed

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Pay & job outlook

Median pay: $80,390/yr (U.S. national, May 2025)

$53,150$132,260

Typical range nationwide (10th–90th percentile). This is a population snapshot, not a personal prediction - actual pay varies by location, employer, and experience.

Job outlook: +6.4% projected growth, 20242034 — faster than average.

About 18,600 openings per year, on average, over the decade.

Typical entry-level education: Bachelor's degree.

Source: U.S. Bureau of Labor Statistics, OEWS and Employment Projections.

Top skills
Social PerceptivenessService OrientationJudgment and Decision MakingMonitoringActive LearningCritical ThinkingCoordinationActive ListeningComplex Problem SolvingTime Management
Top knowledge areas
Customer and Personal ServiceAdministration and ManagementEnglish LanguagePsychologyEducation and TrainingPersonnel and Human ResourcesTherapy and CounselingPublic Safety and Security
Core tasks

Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

Direct activities of professional and technical staff members and volunteers.

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

Recruit, interview, and hire or sign up volunteers and staff.

Frequently asked questions

What's the median pay for Social and Community Service Managers?

The median pay for Social and Community Service Managers is $80,390 per year, per the U.S. Bureau of Labor Statistics.

What's the job outlook for Social and Community Service Managers?

Employment for Social and Community Service Managers is projected to change +6.4% from 2024 to 2034 - faster than average.

What education is typically required for Social and Community Service Managers?

Typical entry-level education: Bachelor's degree.

How many job openings are there each year for Social and Community Service Managers?

About 18,600 openings per year, on average, over the decade.